Soju88 Privacy Policy – Personal Data Protection for Malaysian Players

Soju88 operates an online casino gaming platform at soju88-jit.com and all related services for Malaysian players. We understand that when you register and play at Soju88, you are entrusting us with sensitive personal information — and we do not take that trust lightly.

This Privacy Policy ("Policy") describes in detail the types of personal information we collect from users of the Soju88 platform, the purposes for which it is collected, how we store and protect it, and your rights as a data subject under Malaysian law. This Policy applies to all Soju88 members, website visitors, and any party that interacts with our platform.

Soju88 complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and all applicable related regulations. We have appointed an internal privacy officer responsible for ensuring our data handling practices remain aligned with current legal requirements and industry standards.

This Policy is always accessible from this page. Should any significant changes be made, we will notify you via an in-platform notice or by email. We encourage you to read this Policy in full and to contact us if any section requires further clarification.

Soju88 only collects data that is necessary to provide our members with a safe, fair, and legally compliant service. We do not collect excessive or irrelevant data.

Data you provide directly:

• Identity information: full name, date of birth, identification card number (for age verification and KYC)
• Contact information: email address, Malaysian mobile number
• Financial information: Malaysian bank account details, e-wallet numbers (Touch 'n Go, GrabPay, Boost, ShopeePay) or DuitNow information required for processing deposits and withdrawals
• Password: stored in encrypted (hashed) form — the Soju88 team cannot view your password in its original form

Data collected automatically while you use the platform:

• Gaming activity data: betting history, wins, losses, session duration and game preferences
• Technical data: IP address, browser type, device type (Android, iOS, desktop), operating system, and language settings
• Session data: login times, session duration, and platform usage patterns
• Cookie data: information collected through cookies and similar tracking technologies (see Section 6)

Data collected from Soju88 members is used solely for legitimate purposes directly related to the delivery of our services. The following outlines the purposes for which data is used in greater detail:

Soju88 does not use members' personal data to make significant automated decisions (such as rejecting applications or restricting accounts) without appropriate human oversight. If a decision affects your rights as a member, you are entitled to request a review by the responsible officer.

Soju88 does not sell, rent or trade members' personal data to third parties for commercial purposes. This is a core principle we do not compromise on. That said, in the course of operating the platform, there are limited situations where certain data sharing is necessary and legally permissible:

• Technical service providers: companies that assist us in operating the platform's technical infrastructure, such as server hosting and database management. All such providers are bound by strict data processing agreements and are not permitted to use your data for any purpose beyond what has been specified.
• Payment service providers: payment gateways that process your deposit and withdrawal transactions — including FPX, Touch 'n Go eWallet, DuitNow, GrabPay, Boost, and ShopeePay providers. Such sharing is limited to the minimum information necessary to complete the transaction.
• Game providers: live dealer studio providers and third-party table game or slots software providers that supply game content within the Soju88 platform. Only data necessary for gameplay functionality is shared.
• Legal authorities: when required by Malaysian law, court order, or a legitimate request from law enforcement authorities. Soju88 will comply with such requests while protecting your rights to the fullest extent permitted by law.

Protecting Soju88 members' data is an ongoing commitment, not a one-time setup. We implement multiple complementary layers of protection to keep your data secure at all times:

• Data encryption in transit: All communications between your browser or app and Soju88's servers use TLS 1.3 with 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB in their online banking systems.
• Data encryption at rest: Sensitive data such as passwords and financial information is encrypted in our databases using the latest industry encryption standards. Passwords are never stored in readable form — only as irreversible hashes that cannot be decrypted.
• Internal access controls: Access to members' personal data within Soju88's internal systems is restricted to staff who require it to perform their duties. All access is logged and monitored automatically.
• Continuous security monitoring: Our systems are monitored around the clock to detect suspicious activity, unauthorised access attempts or unusual usage patterns. Our security team responds to threats in real time.
• Regular security testing: The Soju88 platform undergoes regular penetration testing and security audits conducted by independent third parties to identify and address vulnerabilities before they can be exploited.

While we implement robust security measures, no online system can guarantee absolute 100% security at all times. We encourage members to play their part in protecting their accounts by using strong, unique passwords, keeping login credentials confidential, and notifying us immediately if they suspect any unauthorised activity.

Soju88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies (Required): These cookies are required for core platform functionality — including maintaining your login session, recognising your device during an active session, and ensuring transaction security. Without them, the platform cannot function properly. These cookies do not require your consent as they form the technical foundation of the service.
• Preference Cookies: Stores your preferences such as interface language, time zone, and display settings to deliver a more personalised experience each time you return to the Soju88 platform.
• Analytics Cookies (Anonymous): Helps us understand platform usage patterns in aggregate and anonymised form — which pages are visited most, how long users spend in each section, and where users encounter difficulties. This data is used solely to improve the platform.

You can manage or disable cookies in your browser settings at any time. Please note that disabling essential cookies may affect platform functionality, including the ability to log in and carry out transactions.

Soju88 does not use third-party cookies for advertising purposes or to share data with ad networks. All cookies in use are strictly for functional purposes and internal service improvement.

Soju88 retains your personal data only for as long as necessary for the purposes set out in this Policy, or as required by applicable Malaysian law. We do not retain data beyond the period needed.

Data retention period:

• Active account data: For as long as your account remains active on the Soju88 platform
• Financial transaction records: Minimum 7 years from the transaction date, in line with Malaysia's tax and financial legal requirements
• Customer support communication records: 3 years from the date of last interaction
• Security log data: 12 months for audit and incident investigation purposes
• Self-exclusion data: Throughout the exclusion period and for at least 5 years thereafter for responsible gambling compliance purposes

When data is no longer required, Soju88 will delete or anonymise it using secure methods to ensure it cannot be recovered. The deletion process is carried out systematically and logged for audit purposes.

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and international privacy best practices, you have important rights regarding the personal data held by Soju88:

Soju88 sends marketing communications — such as information about promotions, bonuses, and the latest platform features — only to members who have given their consent to receive such communications.

During registration, you are given the option to set your communication preferences. You may choose to opt in or out of:

• Promotional and bonus update notifications via email
• Account and transaction-related SMS notifications
• In-platform notifications about personalised offers

You can update your communication preferences at any time through your account settings or by clicking the "unsubscribe" link in any email we send. Unsubscribe requests are processed within 10 business days.

Please note that even if you unsubscribe from marketing communications, Soju88 still needs to send you important transactional communications relating to your account and security — such as deposit confirmations, account security notifications, and important updates about policy changes. These communications cannot be unsubscribed from as they form part of our core service.

Soju88 reserves the right to update this Privacy Policy from time to time in response to changes in our services, evolving legal requirements, or to reflect best privacy practices within the industry.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying a clear notice on the platform the next time you log in
• Sending an email notification to the address registered to your account for any changes that materially affect your privacy rights

Continued use of the Soju88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account and request deletion of the relevant data before the effective date.

We maintain an archive of previous versions of this Privacy Policy for reference purposes. If you wish to view an earlier version or have questions about a specific change, please contact our privacy team.

If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to help. You can reach us through the following channels:

• Privacy Email: support@soju88-jit.com — include "PRIVACY ENQUIRY" in the subject line of your email. We will respond within 1–3 business days.
• Live Chat: Available directly within the Soju88 platform, 24 hours a day, 7 days a week — for urgent enquiries about privacy and data management.

Our team communicates in Bahasa Melayu and can assist you in understanding your privacy rights, processing data access requests, or addressing any concerns about how we handle your information. We are committed to treating every privacy enquiry with care and thoroughness.

Soju88 also welcomes any suggestions for improving our privacy practices. Our goal is to be the most transparent and trustworthy platform for data protection in the Malaysian online gaming industry.